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Confidirect

Data pipelines, forecasting and reporting an operation can run on.

Confidirect is a data consultancy for operations. We build the pipelines, forecasts and reporting that leadership runs on, and the senior people who scope the work do the work.

3,000+
FTE planned on models we built
50+
Dashboards shipped into production

Three things we specialise in. Two more when the job needs them.

  1. Data pipelines and automation

    Data pipelines in dbt, migrations with reconciliation, and integrations across Microsoft 365, Salesforce, Genesys Cloud and more, so a process runs unattended.

    Pipelines in detail
  2. Forecasting and capacity planning

    Demand, capacity and workforce forecasting for operations that roster against it, with the pipelines and reporting that turn a forecast into a plan.

    Forecasting in detail
  3. Reporting and dashboards

    Reporting leadership runs on, in Power BI, Tableau, Streamlit or a custom build: models that reconcile and dashboards built with the people who use them.

    Reporting in detail
3,000+
FTE planned on models we built
50+
Dashboards shipped into production
5 years
Running the data infrastructure a government operation relied on
Automated
Forecast refreshes that replaced manual re-keying

Every engagement runs the same way.

Working with us, in full
  1. 01

    Scoping call

    You describe the problem. No pitch, no obligation.

  2. 02

    Discovery

    A workshop or two to get the requirements out of people's heads, ending in a written scope.

  3. 03

    Delivery

    A fixed-scope build with an end point, or retained advisory.

  4. 04

    Handover

    Documentation and hands-on sessions, so it runs without us.

Why not a large firm

Big-firm standards, without the pyramid.

Large firms cost what they cost because of how they are built: a partner sells the work, a manager runs it, and graduates do it. Confidirect is built the other way round.

  1. Who does the work

    A senior lead on every project, start to finish, with the team shaped to the job rather than a manager and a bench of graduates learning on your time.

  2. What you pay for

    The people doing the work. Not a partner who sells it, a manager who runs it and the overhead of both.

  3. What you receive

    A working build, documented and handed over to your team. Not a deck and a recommendation to buy the next phase.

Next step

Start with the problem, not the service line.

Describe what is not working in a few lines. You get a reply from the person who would lead the work, with an honest view of whether we can help and roughly what it would take. If the answer is no, you get that just as directly, along with who we would ask instead.